The Decision Gap
Problems rarely arrive unannounced. The real failure of modern government is the distance between when a signal is available and when someone with authority acts on it, and that distance can be measured.
Essays on how governments notice, weigh and act — beginning with The Decision Series.
Problems rarely arrive unannounced. The real failure of modern government is the distance between when a signal is available and when someone with authority acts on it, and that distance can be measured.
Governments have never counted more and decided less clearly. A review of 108 dashboard studies, and a stark gap between how officials and residents see public AI, suggest the chart of mentions is the wrong instrument.
Government is not a single building but a moving system of tiers, departments and languages. One issue has many owners and many voices, and a state that reads only its dominant language sees only part of itself.
Between noticing and acting lies the hardest stretch of government. On rumour, denial, silence and speed, and why the choice made at hour six should never be made on evidence fit only for hour sixty.
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