The Decision Gap
Problems rarely arrive unannounced. The real failure of modern government is the distance between when a signal is available and when someone with authority acts on it, and that distance can be measured.
Testing claims about what AI and data actually do for public decisions.
Problems rarely arrive unannounced. The real failure of modern government is the distance between when a signal is available and when someone with authority acts on it, and that distance can be measured.
Governments have never counted more and decided less clearly. A review of 108 dashboard studies, and a stark gap between how officials and residents see public AI, suggest the chart of mentions is the wrong instrument.
A survey of US state and local government finds officials far more confident about their AI than the residents they serve. Set alongside new Pew and OECD work, it suggests trust in public-sector AI is earned slowly and lost easily.
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